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Alpha Traccia
Hospital corridor with staff at a nurses' station

Hospital · Malaysia

Hospital Management Software in Kuala Lumpur, Malaysia

Patients, clinical records, billing and insurance, connected. Set up for businesses in Kuala Lumpur, Johor Bahru, Penang and across Malaysia, in the cloud or on your own servers.

Malaysian companies in car rental, GPS tracking and logistics are digitising quickly, with tighter software budgets than Singapore or the Gulf. Buyers look for a partner who ships fast, works in a close time zone and supports local payment rails like FPX and e-wallets.

In Malaysia we most often hear from car rental and leasing, GPS tracking and fleet management, logistics and last-mile delivery, transport and e-hailing, retail and F&B and property and facilities. On-site discovery sessions in Kuala Lumpur can be arranged on request; day-to-day delivery is remote with a full-day overlap.

Hospital Management System connects the departments that usually run on separate software. A patient registered at reception is the same patient in the doctor's record, the lab, the pharmacy and billing. Doctors see history, results and prescriptions in one place; finance sees charges as they happen.

Malaysia is three hours ahead of Lahore, so our full working day overlaps with yours for stand-ups, calls and same-day fixes. Setup, data migration from your current system and staff training are part of onboarding. Licensed per facility with module-based pricing. Implementation includes data migration, department workshops and training.

Serving Kuala Lumpur, Johor Bahru, Penang, Ipoh, Shah Alam, Kuching, Kota Kinabalu and the rest of Malaysia.

Modules

  • Front desk & appointments
  • Clinical (EMR)
  • Laboratory & radiology
  • Pharmacy & inventory
  • Inpatient & theatre
  • Billing & insurance

Built for Malaysia

Set up for how healthcare businesses run in Malaysia.

  • Invoices and reports for 6% Sales and Service Tax (SST), with tax invoices ready for LHDN e-Invoice (MyInvois) where it applies.
  • Customer payments through FPX online banking, Touch 'n Go eWallet, GrabPay.
  • Screens and documents in English and Malay (Bahasa Melayu).
  • MYR as the base currency, with multi-currency where you need it.
Time zone
Malaysia is three hours ahead of Lahore, so our full working day overlaps with yours for stand-ups, calls and same-day fixes.
Payments
FPX online banking, Touch 'n Go eWallet, GrabPay, Boost, iPay88
Tax and data
6% Sales and Service Tax (SST), with tax invoices ready for LHDN e-Invoice (MyInvois) where it applies. The Personal Data Protection Act 2010 (PDPA).
Language
English and Malay (Bahasa Melayu).

How it runs

From first call to launch, with a client in Malaysia.

  1. 01

    Demo

    A live walkthrough with your own scenarios, not a recorded video.

  2. 02

    Configure

    Branches, users, tax rules for Malaysia, document templates and integrations are set up for you.

  3. 03

    Migrate and train

    Existing records are imported and checked, and each team is trained on the screens they will use.

  4. 04

    Go live and support

    We stay close through the first month, then move to regular support with agreed response times.

Questions

Working with us from Malaysia

No. Alpha Traccia is based in Lahore, Pakistan, and delivers hospital management software to clients in Malaysia remotely. On-site discovery sessions in Kuala Lumpur can be arranged on request; day-to-day delivery is remote with a full-day overlap.

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