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Alpha Traccia
Hospital corridor with staff at a nurses' station

Hospital · United Arab Emirates

Hospital Management Software in Dubai, United Arab Emirates

Patients, clinical records, billing and insurance, connected. Set up for businesses in Dubai, Abu Dhabi, Sharjah and across the United Arab Emirates, in the cloud or on your own servers.

Companies in Dubai and Abu Dhabi move fast and compete on customer experience. Local development rates are among the highest in the region, so many firms keep product ownership in the UAE and work with an engineering partner in a close time zone for delivery.

In the United Arab Emirates we most often hear from car rental and leasing, logistics and last-mile delivery, real estate and facilities, retail and e-commerce, clinics and healthcare groups and private schools. On-site discovery workshops in Dubai or Abu Dhabi can be arranged on request.

Hospital Management System connects the departments that usually run on separate software. A patient registered at reception is the same patient in the doctor's record, the lab, the pharmacy and billing. Doctors see history, results and prescriptions in one place; finance sees charges as they happen.

The UAE is one hour behind Lahore, so our full working day overlaps with yours. Setup, data migration from your current system and staff training are part of onboarding. Licensed per facility with module-based pricing. Implementation includes data migration, department workshops and training.

Serving Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah and the rest of the United Arab Emirates.

Modules

  • Front desk & appointments
  • Clinical (EMR)
  • Laboratory & radiology
  • Pharmacy & inventory
  • Inpatient & theatre
  • Billing & insurance

Built for the United Arab Emirates

Set up for how healthcare businesses run in the United Arab Emirates.

  • Built to exchange data with health information exchanges such as NABIDH and Malaffi where your facility requires it.
  • Insurance claims workflows for UAE payers.
  • Emirates ID capture at registration.
  • Invoices and reports for 5% VAT, with invoices and reports formatted for FTA filing.
  • Customer payments through Telr, PayTabs, Network International (N-Genius).
  • Arabic and English screens, contracts and printed documents.
Time zone
The UAE is one hour behind Lahore, so our full working day overlaps with yours.
Payments
Telr, PayTabs, Network International (N-Genius), Stripe, Tabby
Tax and data
5% VAT, with invoices and reports formatted for FTA filing. UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
Language
English and Arabic, with full right-to-left layouts.

How it runs

From first call to launch, with a client in the United Arab Emirates.

  1. 01

    Demo

    A live walkthrough with your own scenarios, not a recorded video.

  2. 02

    Configure

    Branches, users, tax rules for the United Arab Emirates, document templates and integrations are set up for you.

  3. 03

    Migrate and train

    Existing records are imported and checked, and each team is trained on the screens they will use.

  4. 04

    Go live and support

    We stay close through the first month, then move to regular support with agreed response times.

Questions

Working with us from the United Arab Emirates

Yes. Our Dubai office is at Abu Saif Business Center, Al Kazim Building, Al Qiyadah, Dubai, UAE (phone +971 56 665 8645, email info@alphatraccia.com). We deliver hospital management software to clients across the United Arab Emirates, in person and remotely, with our engineering team in Lahore, Pakistan.

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